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vichbyte

Flagship product

Wazibot. Sell and serve on WhatsApp, automatically.

A WhatsApp automation platform that answers customers, takes orders and shares M-Pesa payment details — while your team stays in control.

Features

Everything a WhatsApp-first business needs.

Auto-replies

Answer prices, opening hours, locations and common questions instantly — day or night.

Catalog & orders

Customers browse products, build a cart and place orders without leaving the chat.

M-Pesa payments

Share Till or Paybill instructions with every order and keep payments matched to customers.

Broadcasts

Send approved updates and offers to customers who have opted in to hear from you.

AI-assisted replies

Draft helpful answers from your own business information, with your team in control.

Shared inbox & dashboard

Your whole team sees every conversation, order and hand-off in one place.

How it works

Live in days, not months.

  1. 01

    Connect

    We connect your business number to the official WhatsApp Business Platform.

  2. 02

    Configure

    We load your products, prices, FAQs and payment details, then shape the conversation.

  3. 03

    Launch

    Customers start chatting. Your team handles anything that needs a human.

  4. 04

    Improve

    We review conversations with you and tune flows as your business grows.

Pricing

Simple plans in Kenya shillings.

Indicative platform pricing. WhatsApp/Meta messaging fees are billed separately.

Starter

For businesses getting started on WhatsApp.

KSh 4,500 /mo

+ KSh 10,000 one-time setup

  • Auto-replies & FAQs
  • Product catalog
  • Orders in chat
  • M-Pesa payment instructions
Get started
Most popular

Growth

For busy teams handling daily orders.

KSh 9,500 /mo

+ KSh 20,000 one-time setup

  • Everything in Starter
  • Shared inbox & dashboard
  • Team logins
  • Broadcasts to opted-in customers
Get started

Pro

For larger operations and custom workflows.

KSh 19,000 /mo

+ KSh 40,000 one-time setup

  • Everything in Growth
  • AI-assisted replies
  • Custom workflows & integrations
  • Priority support
Get started

Prices exclude applicable taxes. WhatsApp/Meta messaging fees are charged separately according to Meta's pricing.

FAQ

Questions, answered.

Is Wazibot built on the official WhatsApp platform?+

Yes. Wazibot uses the WhatsApp Business Platform provided by Meta. Your number and messages are subject to WhatsApp's business policies.

Are WhatsApp messaging fees included?+

No. WhatsApp/Meta messaging fees are separate from Wazibot's platform fees and are charged according to Meta's pricing.

Who owns my customer data?+

You do. You are the data controller for your customers' data; Vichbyte processes it on your behalf to run the service.

Can I message customers who haven't opted in?+

No. You must have your customers' opt-in consent before messaging them, as required by WhatsApp policy and Kenyan data protection law.

How long does setup take?+

Most standard setups go live within days once your WhatsApp Business account is verified. Custom workflows take longer and are scoped with you.

Let's build what your business needs next.

Tell us what you're working on. We'll reply with clear next steps.